Thank you for shopping with Vaniman! If you are not satisfied with your purchase, you have 30 days from your order date to make a return.
To be eligible for a return, an item must be unused and in new condition. Your return MUST have a Return Authorization Number (RA) which you can get by contacting us directly by email at firstname.lastname@example.org or by phone at 1-800-826-4626.
You will be responsible for covering return shipping costs.
Return shipments can be sent to:
Vaniman Manufacturing Co.
25799 Jefferson Ave.
Murrieta, CA 92562
The RA number must appear on the outside of the packaging and referenced on all paperwork accompanying the product. Please note Vaniman is not responsible for goods that are damaged during return transit to our facility.
Consumable Return Policy
Due to the nature of consumables, all abrasive sandblasting media and KN95 Face Masks are non-returnable and not subject to our standard Return Policy. Orders may be canceled if the cancel request is received prior to the order being shipped, or within 7 days from the date purchase if the order has not yet been shipped. Cancellation requests that are requested on the same day of an order being shipped must be received before 12pm PDT during normal business operating hours in order for the request to be accepted. All requests can be sent to email@example.com or by phone at 1-800-VANIMAN during normal business hours.
All Vaniman approved returns are inspected by our Engineers. If the product evaluation finds the product to be in a suitable new condition you will be given a refund less a restocking fee of up to 20%.
All returns that qualify for a refund will receive a refund in the form of a credit to your original payment method within 7-10 days of us receiving your return. Shipping costs for the original order not refundable.
The cost of return shipping will not be added to your refund. A memo will be issued to you via email referencing your original order notifying you of your return and refund status.
For all non-online returns and refunds
For all non-online returns and refunds please contact our staff at 1-800-826-4626 or firstname.lastname@example.org.